AST 1383 - Automotive Lab III

3 Credits

Automotive Lab III is designed to expose the student to shop management skills. The student will take a lead technician role and assist in service writer and overall shop management duties.

Prerequisite: Technical Certificate in Automotive Service Technology or completion of the 2 Year High School Program or Instructor Approval

Course Level Objectives
Upon successful completion of this course, the student will be able to:

1. Identify failed vehicle system components (PLO 1, 2, 3)
2. Diagnose customer complaints and related concerns (PLO 1, 2, 3, 5)
3. Select relative service information (PLO 1, 2, 3)
4. Apply proper automotive service repair methods (PLO 1, 2, 3, 5, 6)
5. Perform appropriate and ethical customer service techniques (PLO 2, 4, 5, 6)
6. Develop proper work ethics and procedures (PLO 4, 5, 6)
7. Practice industry standard safety procedures (PLO 3, 5, 6)

Latest Update Effective: Fall 2023