SUPM 1123 - Introduction to Supervision

3 Credits

Designed to give first-line supervisors and students an overview of the field of industrial supervision. Topics include techniques and procedures of general supervision, duties and responsibilities of the foreman, and employer/employee relationships. Attention is given to quality control, accounting, safety, and industrial engineering.

Course Availability: Offered Spring Semester Only

Course Level Objectives
Upon successful completion of this course, the student will be able to:

Describe the concepts and principles of supervisory management (PLO 5)
Apply managerial functions (PLO 1)
Discuss the legal issues associated with managing/supervising a diverse workforce (PLO 4, 6)
Distinguish methods of communication (PLO 2, 5)
Classify workforce motivation principles (PLO 4)
Distinguish between decision-making skills and problem-solving skills (PLO 3)
Determine procedures for managing workplace change effectively (PLO 4)
Explore methods that help empower employees (PLO 4)
Assemble and manage effective teams (PLO 3, 6)
Review the performance appraisal process (PLO 3, 6, 7)
Demonstrate methods for resolving workplace conflicts (PLO 4)